Accessibility statement

Conformance status

The WCAG (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The service is fully conformant with WCAG 2.1 level AA.

Compatibility with browsers and assistive technology

The service is not compatible with:

• Internet Explorer 9 and older
• Safari browser on Windows computers

Limitations and alternatives

Despite our best efforts to ensure accessibility of the service, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

The menu on mobile devices does not work well with keyboard navigation. Specifically it does not display the focus state and cannot be expanded using the keyboard only. This is a known issue of the gov.cy design system and will be addressed in it's upcomming update.

Javascript is required for the service to function properly.

Assessment approach

The accessibility of the service was assessed using:

• WebAIM’s WAVE Evaluation tool
• Google Chrome’s Lighthouse tool
• Pa11y

Feedback and complaints

We welcome your feedback on the accessibility of the service. Please let us know if you encounter accessibility barriers when using it:

• Email: geefdsl@army.gov.cy

We try to respond to feedback within 30 working days.

If we do not reply, or do not fix the issue, you can send a complaint to:

Deputy Ministry of Research, Innovation, and Digital Policy
134 Lemesos Avenue
2015 Strovolos, Lefkosia
Cyprus

Or you can email: info@dmrid.gov.cy

If you are not satisfied with their response, you can send a complaint to the Commissioner for Administration and the Protection of Human Rights (Ombudsman).

Date

This statement was created on 29th of March 2024.